Privacy Policy
This Privacy Policy explains how LIGHT AS AIR collects, uses, and protects your information when you visit our website, contact us, or purchase our products and services.
We respect your privacy and are committed to protecting your personal information. By using this website, you agree to the terms outlined in this Privacy Policy.
AGREEMENT TO THIS POLICY
You may browse our website without providing personal information. However, by creating an account, submitting inquiries, contacting us, or purchasing products through our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our website and services.
We retain personal information only for as long as reasonably necessary for business, legal, or operational purposes.
INFORMATION WE COLLECT
We collect information to improve our services, process orders, provide customer support, and enhance your overall experience.
Information You Provide
You may provide personal information when you:
- Contact us through forms, email, or phone
- Request product information or quotations
- Purchase products or services
- Subscribe to updates or newsletters
- Create an account on our website
This information may include:
- Name
- Email Address
- Phone Number
- Billing or Shipping Details
- Company or Studio Name
- Product Preferences and Inquiries
Information Collected Automatically
When you use our website, certain technical information may automatically be collected, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Time Zone Settings
- Website Usage Activity
- Geographic Location Information
COOKIES
Our website may use cookies and similar technologies to improve website performance and user experience.
Cookies help us:
- Understand website traffic and visitor behaviour
- Remember user preferences
- Improve website functionality and performance
- Enhance security and user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- To process orders and provide services
- To respond to inquiries and customer support requests
- To provide product recommendations and updates
- To improve our website and services
- To maintain security and prevent fraud
- To comply with legal obligations
- To personalize your experience on our website
We do not sell, rent, or trade your personal information to third parties.
However, information may be shared when necessary:
- To process payments or deliveries
- To comply with legal or regulatory requirements
- To protect our rights, users, and systems
- To work with trusted service providers assisting in website operations or business services
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.
MARKETING COMMUNICATIONS
If you subscribe to marketing communications, you may receive updates about products, offers, or services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.
We do not share your email address with third parties for marketing purposes.
YOUR RIGHTS
You may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
To request any changes regarding your personal information, please contact us through our website.